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Julep products are way too overpriced for the quality that they portray. The $14 nail polish is literally the size of a lipstick, and the color only has a good pay off if you layer a similar looking nail polish of your own to enhance it. I wasn't even aware that the...
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Clinton, Indiana
#890526
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Once again I reached into my designer handbag to find my keys and my hand was dipped into the lip gloss that was all over the inside of my bag. One again the entire to of the lip gloss had broken off and spilled the contents onto everything. I am done with their poor...
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Anonymous
Anonymous

Hmm, it happened two times to you.... how 'bout utilizing a good makeup bag for your designer bag. ... it's a commonly available item you can afford a designer purse, I'm sur...

#882926
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Misleading color swatches and Julep could care less
Misleading color swatches and Julep could care less
I realize color swatches for makeup and nail polishes can be a bit off at times because manufacturers feel the need to enhance product photos. But Julep has finally convinced me to stop buying from them. Julep recently released the latest "Cancer" shade from their...
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Anonymous
Anonymous

Wouldn't the swatches you see on your computer also depend on what your color and brightness settings are? This is why I tend to buy things that are color specific like makeu...

2.2
Gowanda, New York
I liked
  • Fairly fast shipping
I didn't like
  • Misleading color swatches
  • Price
  • Only quarter ounce of nail polish
#876208
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Julep Membership Review

Julep
#833079
1.1
Details
Wasnt aware it charged my card every month. And havent been able to cancel. Not satisfied with product eitger. Most of time small julep brand pokish thats def not worth 30 bucks!
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Advertised vs Delivered
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Julep Beauty Box Review

Julep
#822065
I cancelled a subscription in December for a box I never recovered, and I am still getting charged monthly, with no boxes! When I called them, they said they have no record of my charge. So I called PayPal, which is the company they charge with. PayPal has investigated, and will refund me for December, January and February.
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Julep Maven Box Review

Julep
#782775
1.6
Details
I canceled an was told if I sent my last package back unopened that I would receive a full refund. Didn't get a refund and customer service keeps giving me the run around. They basically stole my money. Worst company I have ever dealt with.
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Julep Maven Box Review

Julep
#781442
This company sucks. They said try one box for the cost of shipping, but will bill u monthly and send u 2 nail polishes and one random *** item and bill u $25 the following month. The products are really cheap.
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They have horrible Customer Service! They send stuff other than the things listed and they ship a week late. They take your money and wait 2 weeks to ship, and they do that often. They send the ugly stuff like hideous shades of red, lipstick and swap out based on their...
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1.9
#874898
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Terrible company. End of May I wanted ordered a subscription. Nothing ever came except for the "free gift". So I went online and picked out whatever. Apparently, it was rolled over to June. So I figured okay, it's probably the same for July. I asked to cancel early...
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1.8
I didn't like
  • Monthly charges
  • Not told it would be automatic
  • Billing information kept on their account
#874185
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I was so happy with Julep for so long... I have been a Maven for a while now and I have never had an issue with anything. The products are always great, never damaged when they arrive, and the free shipping was great as well. However my very last order to Julep has me...
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Anonymous
Anonymous

Did you file a chargeback with your credit card company? That seems like a good idea

#865684
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Their prices are so high and I didn't want to belong to the club until I tried their products, bottles of nail polish were so small, curious as to why, they go bad, meaning thick after just 2 months. A total waste of time and money, never again. They charged my card...
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1.3
#852980
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Unfortunately, this is true of most people, including college students *of all ages*. Nobody "tricked you" or "went into your account", you just didn't read. What is especially telling is the poor grammar and misspellings in the complaints below. Everything is clearly...
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Anonymous
Anonymous

Calling other reviewers immature for complaining, and using their grammar as proof does not help Julep make more money. Perhaps the customer IS wrong - will calling the custo...

4.9
I liked
  • Products and customer service
  • Product quality
I didn't like
  • Bad reviews
#847973
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I have been a member for several months now and love that you can customize the box to whatever you want to put in it. The quality of the polish is worth the price as the pigmentation is much better quality than other brands I have tried, it stays on longer without...
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5.0
I liked
  • Loved their fast delivery
  • Polish
  • Easy website
#820045
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I signed up for the March birthday box that was supposed to be free plus $2.99 shipping. They failed to mention that it would sign me up for auto-charge on my debit card for $24.99 a month. Who can pay $25 for freaking nail polish?!?! Anyway, I got the charge on my...
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Anonymous
Anonymous

How long after you ordered the free box and paid the $2.99 shipping fee did u call to cancel & then they told u they already sent out your next box? Please include as many det...

#818504
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