Julep Reviews and Complaints
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Customers don't like
- Horrible customer service
- Not told this was a membership
- Took money without authorization
Customers like
- Good customer service
- Products were fine
- Products
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Julep - Holy!!!!!
I have been waiting for two weeks for my regular order to find out they haven’t even shipped yet. I spent 70 dollars plus before Black Friday to get certain colors so they wouldn’t sell out and this has been such a horrible experience. I won’t be ordering from them again.
Most horrible polish ever! It goes on like water, it streaks and there is absolutely NO SHINE.. I've experimented with this many times.. Major Pain and so NOT worth it. To make this work and look like their claims.. HA, Apply three coats let dry completely then add one...
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Julep - Will not take my payment
I have spent two calling my Mastercard asking them if I am entering everything correctly for payment to you on my oder to still receive your message that there is trouble with my payment. I checked. I entered everything right so please send me my oder. My name is Lori Chase my email and phone number is lc.62lori@gmail.com Ph # 559-704-1897 Thank you, Lori Chase
I wanted to like Julep and I did at first, but I had my subscription less than a year. I appreciate how you can curate your own box and you can skip months. However, the make up is not quality. Their eyeshadows break easily, the powder has come apart (and no, I didn't...
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Julep - Not worth the price, or even a lesser price!
Tried the polish- chunky, doesn't go on smooth or shiny and takes forever to dry! Tried their quick dry drops. What a joke. 3 hours later, nails still aren't solid. Don't waste your money!
I signed up for what I thought was a "free" trial on Facebook and my credit card was charged $27.99. Which would have bee ok if I had at least been satisfied with my order, which I was not! I specifically stated when I took my "beauty quiz" that I did not want finger...
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Julep - My own fault but darn! It's not worth the money
It was an awful experience! I signed up for thr free Decemeber box. Nowhere during sign up did it mention the normal cost I could expect. I thought I would be notified of the new box selection and asked if I would want that months box. NO! They sent it automatically and THEN I find out the cost. So I canceled it immediately and was told to return the unopened box if I wanted a refund. After a week of not getting it to the post office ( 2 kids
Product
I liked
- Easy cancellation via email
I didn't like
- Products or business structure
I saw a Julep ad on Facebook offering a free gift package for November babies. I saw it and was excited and I decided to try it. The package came and I was satisfied. However, the trouble came when I was looking at my bank statement. There was a twenty something dollar...
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Shopping at Julep is more of a disappointment than it is fun 'cause so many things are out of stock, just like Colourpop. WTH?! This SUCKS! Pros shopping at Julep.com is you get free shipping with $10 minimum purchase. This big, fat *** is you don't have as much...
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Anonymous
I mean the great part about Julep.com is free shipping with $10 minimum purchase. The big, bad part about shopping at Julep.com is so many things are FRICKING OUT OF STOCK!! *...
Similar to Julep
I have a feeling most of these bad reviews are from first world problem trophy holders...I think Julep is great if you catch their sales. I got a 12 set of nail polish for $24 AND a sub box. Instead of like $170 for all of it. Their polish comes in awesome colors and I...
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Pro flowers did the same to me.
I completely agree with this review. Just a small mention of the $24.99 monthly introduction fee to a seemingly permanent subscription would have been nice!!!